Frequently Asked Questions
What is The Village at Southgate?
The Village at Southgate is a residential rental apartment and townhome community managed by Midwest Property Management, offering comfortable 1-bedroom, 2-bedroom, and 3-bedroom homes in South Edmonton.
Where is The Village at Southgate located?
The Village at Southgate is located at 5020 106 Street NW, Edmonton, AB T6H 4X6, in the Empire Park / Southgate area, within walking distance of Southgate Centre, Southgate LRT Station, and Whitemud Drive.
Who manages The Village at Southgate?
The Village at Southgate is professionally managed by Midwest Property Management, overseeing on-site leasing, resident services, and dedicated property maintenance.
What floor plan layouts and suite types are available at The Village at Southgate?
The Village at Southgate offers a wide selection of floor plans, including 1-bedroom, 2-bedroom, and 3-bedroom apartment suites and multi-level townhomes with functional layouts and private balconies or patios.
What amenities and features are included at The Village at Southgate?
Community amenities include an indoor swimming pool, fitness centre, social/games room, elevator access, smart-card laundry facilities, energized surface and covered parking, and 24/7 emergency maintenance.
How do I apply for a home at The Village at Southgate?
Applications can be completed online through the property leasing portal or by contacting the on-site Midwest Property Management leasing office directly.
How long does the rental application process take?
Most rental applications are reviewed and processed within 1 to 2 business days upon submitting all required verification documents.
What documentation is required to apply?
Applicants must provide valid government-issued photo ID, proof of income (recent pay stubs or employment verification letter), and previous rental history references.
Can newcomers or students apply to rent at The Village at Southgate?
Yes. Applications from newcomers to Canada and students attending nearby institutions (such as the University of Alberta or NAIT) are accepted with alternative documentation, such as study permits, proof of funds, or a qualified guarantor.
Is there an application fee at The Village at Southgate?
No. There is no application fee required to submit a rental application for The Village at Southgate.
When is rent due and how do I pay?
Rent is due on the 1st of each month and can be paid online via pre-authorized debit (PAD), Interac debit, or credit card through the resident online payment portal.
Is parking available at The Village at Southgate?
Yes. Assigned energized surface and covered parking options are available for residents. Specific stall assignments and availability can be confirmed with the leasing office.
Is a security deposit required?
Yes. A standard security deposit is required prior to move-in and is outlined directly in the lease agreement.
What utilities are included in the monthly rent?
Utility inclusions vary based on the specific suite type and lease package. Details regarding heat, water, and power responsibilities are outlined directly in the lease contract.
Are pets allowed at The Village at Southgate?
Yes. The Village at Southgate is a cat-friendly community permitting up to 2 indoor cats per suite with landlord approval.
What is the pet fee for cats at The Village at Southgate?
A $250 one-time, non-refundable pet fee applies for approved indoor cats.
Are dogs permitted at The Village at Southgate?
No. The Village at Southgate permits indoor cats only. Dogs are not permitted at this property. Assistance and service animals are accommodated in accordance with local regulations.
How do I submit a maintenance request at The Village at Southgate?
Maintenance requests can be submitted 24/7 directly through the online resident maintenance portal or by contacting the on-site management office.
How are after-hours maintenance emergencies handled?
The Village at Southgate provides 24/7 emergency maintenance response for urgent situations such as heating failure during winter, major plumbing leaks, electrical hazards, or security concerns.
Is tenant insurance mandatory at The Village at Southgate?
Yes. All residents must provide proof of active tenant insurance coverage (including personal liability and contents coverage) prior to receiving keys on move-in day.
Is smoking permitted at The Village at Southgate?
The Village at Southgate operates as a non-smoking residential community to ensure clean air and safety for all residents.
What transit and neighborhood amenities are nearby?
The Village at Southgate is located steps from Southgate Centre, Southgate LRT Station (offering direct transit to Downtown Edmonton and the University of Alberta), Whitemud Crossing, and local parks and schools.